Tech support
Computers, laptops, printers, networks, phones, and tablets — across all the major operating systems, with specialist expertise in Windows. Explained in plain English, priced before any work starts.
How I help
Most problems can be fixed over a secure remote session, often the same day. When hands-on help is needed, I come to you — at home or at your business.
You describe the problem, I connect securely to your machine, and you watch everything I do on screen. Ideal for software issues, tune-ups, email problems, and quick fixes.
For hardware problems, network setups, new machines, or anything that needs hands on the kit, I come to your home or business and sort it there and then.
Specialism
Windows is where I’ve spent years of my working life — building, fixing, tuning, and supporting it professionally. If it runs Windows, I can almost certainly sort it: stubborn updates, blue screens, performance problems, clean reinstalls, migrations to new machines, and everything in between.
I also support macOS, Linux, Android, and iPhone/iPad — so whatever mix of devices you have at home or in the office, one call covers the lot.
Describe your problem✓ Desktop PCs & laptops
✓ Windows (specialist)
✓ Printers & scanners
✓ macOS
✓ Routers, Wi-Fi & networks
✓ Linux
✓ Phones & tablets
✓ Android
✓ Smart devices & peripherals
✓ iPhone & iPad
Not sure if yours is covered? Just ask — if I can’t help, I’ll say so and point you to someone who can.
Common jobs
If your problem isn’t on this list, it doesn’t mean I can’t fix it — these are just the ones I see most often.
Startup crawling, constant freezing, endless spinning wheels — diagnosed and sorted, not just patched over.
Suspicious pop-ups, browser hijacks, or something that just feels off — cleaned up and secured against repeats.
New PC, laptop, phone, or printer set up properly from day one — accounts, email, files, and printers all connected.
SSD and memory upgrades that make an old machine feel new, plus Windows reinstalls and version upgrades.
Dead spots, dropouts, and devices that won’t connect — routers, extenders, and networks configured to just work.
Locked-out accounts, email not syncing, moving to a new provider — untangled and set up cleanly.
Automatic backups set up so you never lose your files — and recovery help when something’s already gone wrong.
Printers, scanners, webcams, and anything else that refuses to cooperate — installed, connected, and working.
Installing and configuring the software you need, plus patient, plain-English help using it.
How it works
01
Email or use the contact form. Describe the problem in your own words — no need for technical language.
02
I’ll tell you whether it’s a remote fix or needs a visit, what it’ll involve, and what it’ll cost — agreed before any work starts.
03
I fix it, show you what was done, and make sure you’re happy before we call it finished.
No fix-it jargon, no open-ended bills. If something turns out to be beyond economic repair, I’ll tell you straight and help you choose a sensible replacement instead.
Tell me what’s playing up and I’ll tell you how quickly it can be fixed — remotely or in person.
Get help now